Here at Owens Group we are looking for an enthusiastic & conscientious person to join our Customer Service/ Planning team based in Carrington.

Shift Patterns Available - 4/4off DAYS

Working Hours - 07.00am - 17.00

Salary- £26,600.00pa

Job Purpose: To take responsibility and act as the focal point for all customer questions or concerns to ensure timely and accurate answers are provided for the customer.

Provide "First Class - Right First Time Customer Service"

Key Accountabilities
• Carry out tasks largely unsupervised to cost and quality standards.
• Plan ahead - tasks and resources.

• Liaise with internal/external customers to resolve problems.
• Collect, analyse, and distribute information/data.
• Provide professional/specialist advice both internally and externally.
• Developing relationships with external customers, suppliers.
• Stay abreast of changes in technology, markets, competition, legislation and apply to the operation.
• Specify and ensure levels of support service are in place.
• Prioritise and co-ordinate workloads.

Specific Qualifications/ Job Training

GCSE/NVQ standard.

Experience of working at a similar level.

Specific Experience

Traffic management

Problem solving/logical thinking

Working unsupervised, continually managing time and prioritising work to meet tight corporate deadlines.

Specific Skills

Computer skills - Excel

Good communication skills, interaction at all levels internal and external.

Geographical knowledge

Team player with a flexible "Can-Do" attitude

Attention to Detail

Company/Industry Knowledge

Distribution/Logistics/Supply Chain Environment