About the Company : A well-established, global leader in livestock technology, dedicated to innovation, exceptional customer service, and supporting the needs of farmers.

Providing cutting-edge solutions and advisory services to foster a more sustainable and profitable future in the dairy industry.

About the Role : Harness your engineering skills to support advanced dairy technology, delivering installation and service for a global leader.

As a Dairy Technical Service Support you’ll join a progressive, forward-thinking team in a varied hybrid role, taking ownership of advanced robotic systems, from installation and optimisation through to ongoing technical support.

Responsibilities :
• Managing end-to-end installation, setup, and operations, ensuring technicians are fully equipped to deliver efficient installations and an outstanding customer experience.

• Providing second-line technical support to improve customer satisfaction, ensure effective issue resolution, and drive consistent implementation of product updates.

• Ensure technicians are trained and certified to maintain high standards of installation and maintenance.

• Support the validation of new and updated solutions and be the main point of contact to develop consistent technical standards.

Qualifications : Education details not specified.

Required Skills :
• Technical expertise in mechanical, electrical, automation, and pneumatic systems.

• An understanding of the agricultural sector and/or machinery.

• Excellent communication skills with the ability to transfer knowledge effectively.

• Highly organised and detail-orientated.

• Strong troubleshooting and problem-solving skills.

• Customer-focused with the ability to build strong business relationships.

• Adaptable and self-motivated, able to respond quickly to business needs.

• A collaborative team member who is also capable of working independently.

• Excellent IT skills.

• UK driving licence and willingness to travel.

Preferred Skills : Not specified.

Pay range and compensation package : A competitive salary and benefits package, including a company car for the successful candidate.