Coffee Solutions is one of the leading and last remaining privately owned business-vending specialists, providing a diverse range of coffee and drinks machines and associated products based in Cambridge.
Coffee Solutions was formed in September 1996; which has grown due to our dedicated and focused workforce - not through acquisition or merger.
With over 30 years combined experience in the Vending service industry, service to our customers is our paramount concern and we believe that this commitment is the key to our success.
We are currently looking for a permanent, full time office administrator to work alongside an enthusiastic team.
We are based just south of Cambridge in the village of Pampisford, this is located with good transport links including a bus service from Cambridge centre.
Duties to include: Being the first point of contact for anyone visiting the showroom Answering the phone in a polite manner Take customer orders and place in relevant zone for delivery Transfer calls when required to the correct department Phone customers for monthly meter readings and orders Update delivery notes when completed Monitor customer service contracts and update when required Input customer details onto the system Monitor company social media accounts including website write ups Communicate clearly and politely Demonstrate exceptional customer service skills in all aspects of the working day General admin tasks and duties as required This position requires you to demonstrate good customer service skills, as you will be communicating with customers on a daily basis, a good understanding of Microsoft office packages including Word, Excel and Outlook are needed, previous experience using Sage Accounts Package would be beneficial however not necessary as training can be given.
The job offers 20 days annual leave increasing to a maximum of 25 with years’ service plus bank holidays.
Your hours of work will be Monday to Friday 8:30am - 5:00pm with a 30 minute break for Lunch Salary - £NEG experience dependant Job Types : Full-time, Permanent Schedule: Monday to Friday No weekends Work Location: One location