Job Overview:

We are seeking a highly motivated and experienced Field Service Forklift Engineer to join our team at Briggs Equipment Ltd.

As a key member of our field service team, you will be responsible for providing technical support to our customers, ensuring their equipment is maintained to the highest standards.

Key Responsibilities:
• Provide technical support to customers, ensuring equipment is maintained to the highest standards.
• Assess and agree on work priorities with customers, ensuring safe working practices.
• Identify root causes of breakdowns and obtain necessary parts in a cost-effective manner.
• Ensure all work meets engineering standards and specifications.
• Carry out inspections and checks on own work, ensuring equipment performs satisfactorily and is safe.
• Maximize revenue from damaged equipment and ensure related documentation is complete.
• Raise safety gains as required and maintain WIP levels below 10 jobs.
• Generate estimates for services and ensure patched trucks are PM compliant.

What You Will Achieve:
• You will play a key role in ensuring customer satisfaction by providing exceptional technical support.
• You will contribute to the growth and success of the company by identifying and maximizing revenue opportunities.
• You will develop your skills and expertise through ongoing training and professional development.