Full job description
Call Centre Representative (Call-Centre)

Office location: Leeds

(Full Time - Permanent Positions) £10.00 - £12.50 Plus Add Incentives & Monthly Bonus’s)

Working hours: Monday to Friday 9am – 5pm (No Weekends)

We are seeking a dedicated and enthusiastic Call Centre Representative to join our dynamic team.

In this role, you will be the first point of contact for our customers, providing exceptional service and support.

Your ability to communicate effectively and analyse customer needs will be crucial in ensuring a positive experience.

If you have a passion for helping others and possess strong phone etiquette, we want to hear from you.

The successful applicant does not need call centre experience as full training for the role will be provided.

The Role and Opportunity
- The candidates will play a key role in building and improving relationships with our customers and ensure we are providing a tailored customer experience.

Your responsibilities would include:
- Excellent telephone customer service skills
- Serve as the first point of contact to potential customers.

Accurately representing the company

About You:
- Must be comfortable speaking on the phone with confidence and ease
- Critical thinking and experience with a fast-paced environment
- Great communication skills

Why would you want to work here?
- A chance to grow.

You’ll receive training to prepare you for a wide range of responsibilities and will have the chance to learn from our senior management team, and many other talented individuals.
- Great team spirit.

Everyone in the company is passionate about our mission, vision, and this enthusiasm is infectious
- Promotions: A chance to prove yourself and move up to senior compliance manager roles

If this sounds like the job for you, apply now as we will be conducting interviews over the coming weeks!

Job Types: Full-time, Permanent

Pay: Up to £12.50 per hour

Additional pay:
• Bonus scheme.

• Commission pay.

• Performance bonus.

• Quarterly bonus.

• Yearly bonus.

Benefits:
• Casual dress.

• On-site parking.

Schedule:
• Monday to Friday.

• No weekends.

Licence/Certification:
• Driving Licence (preferred).

Work Location: In person

Reference ID: Hyper M 2024