Company Description Fairmont St.

Andrews encapsulates luxury and this experience begins and ends with our colleagues.

Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility.

With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description : Job Title :Front Desk Agent Location : St Andrews, Fife Contract : Casual First impressions are everything! As Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing : Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Ensure all guest information is correct and entered into Property Manger correctly To contribute towards Front Office goals Prepare cash for banking on a daily basis and ensure folios are closed To be able to perform a variety of administration tasks including guest correspondence and reporting tasks To actively promote the Fairmont Brand through adhering to our mission statement and values Other duties as assigned Qualifications : Your experience and skills include : Service focused personality is essential; experience is an asset Prior experience working with Opera or a related system Fluency in English; additional languages are a plus Additional Information What is in it for you : Competitive hourly rate Staff shuttle service to/from St Andrews Complimentary staff canteen 50% off dining in our Food and Beverage outlets Employee rates for Spa treatments and green fees Access to gym and pool services Growth opportunities On-the-job training Regular social events