IT Support Specialist Job Requirements

We are seeking an IT Support Specialist with strong technical skills and experience in providing first and second line support to end users.

Technical Skills:
• Hardware and software troubleshooting.

• Support ticket management.

• User account administration.

• Software installation and configuration.

• Network troubleshooting.

Requirements:
• 2-3 years experience in a helpdesk or technical support role.

• Strong skills in diagnosing and fixing hardware and software issues.

• Good understanding of Windows and macOS operating systems.

• Basic knowledge of networking (TCP/IP, DNS, DHCP).

What We Offer:
• Life insurance.

• Dental and vision plans.

• Opportunities for professional development.