We are seeking a highly skilled and personable Senior Receptionist/Administrator to join our team in a prestigious private fertility clinic.

This is a busy and rewarding role, requiring a proactive and organised individual with excellent interpersonal skills and a genuine passion for patient care.
• Welcoming patients and visitors in person, via phone, and email.

• Booking and managing appointments and clinic schedules.

• Patient registration and managing confidential records.

• Handling enquiries with warmth, empathy, and professionalism.

• Processing payments and entering data into accounts/healthcare packages.

• Supporting the administrative needs of the clinic and management.

• Ensuring each patient receives exceptional service throughout their journey.

About the Role:

The successful candidate will be responsible for providing a professional, caring, and efficient experience from initial consultation through to the completion of treatment.

This is an ideal opportunity for those who possess strong IT and administrative skills, attention to detail, and the ability to work in a fast-paced environment.