We are currently looking for someone to provide administrative support to our Coventry team.

The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.

Location: CV3 3GU, Coventry (Office based)

Salary: The full-time equivalent is £23,492 per annum; the pro rata salary is £15,873 per annum

Hours: 25 hours per week

Working days & times: Monday – Friday (9am – 2:30pm)

Closing date: Friday, 25th July 2025

Interview date: TBC.

Interviews may take place face to face or via video conferencing software.

Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders for our emails).

The Role - Your main duties will include:
• Providing a professional customer service experience to all callers on behalf of the Coventry team.
• Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings and providing recruitment support.
• Managing an internal database, including the uploading of new referrals and other relevant documentation.
• Producing accurate statistics and reports.
• Receiving and recording all incoming/outgoing mail.
• Monitoring and replenishing office stationery stocks.

Skills, Experience and Qualifications -We are looking for someone with the following attributes:
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
• Ability to input and maintain accurate data records.
• Ability to manage workload effectively.
• Ability to work as part of a team and on own initiative.
• Ability to work flexibly and to deadlines.
• Ability to produce business correspondence to a high standard.
• Experience in a customer service environment.
• Experience of minute taking.
• GCSE Grade '4' or equivalent in English and Maths.

Perks: Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays initially, pro rata (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) / Free Car Parking Facilities / and more

We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
In Short
• Industry Charities & Non-Profit.

• Founded 1988.

• Location Coventry, CV3 3GU.

• Company size 200 - 499.

Who are we?

Penderels Trust, established in 1988 as a partnership
between Scope and Coventry City Council, initially managed a 9-bed
rehabilitation unit for young people with disabilities and adults with acquired
brain injuries.

In 1997, the trust became fully independent, retaining five
staff members.

With the introduction of direct payments, Penderels Trust
expanded its services, working with over 40 local authorities across England
and Wales to provide advice, support, and information services for direct
payment recipients.

This remains a core part of our work today.

Our service portfolio has grown to meet changing market
needs.

We now offer additional services including PA Finder (online PA
registers), appointeeships, deputyships, and personal health budget support.

From our origins as a small rehabilitation unit, Penderels
Trust has evolved into a comprehensive support service provider, adapting to
the changing landscape of social care and empowering individuals with
disabilities to live independently.

Our mission and values

Penderels Trust was established with the objective of
enabling disabled individuals to live independent lives in the community by
employing personal care assistants or agency support.

More recently, with the
implementation of personal budgets and personal health budgets, Penderels Trust
has enabled individuals to establish and achieve personal life objectives in
addition to a care-based support.

Location

Penderels Trust’s head office is in Coventry but we have several
local offices across England and offer support to many areas across England and
Wales.