Job Title: Homeless/ Ex Offender Support Worker

Job Location: West Bromwich

Salary: £13.24 per hour

Contract type: Permanent

Working hours: 35 hours per week

Shift Patterns - 7am-3pm or 1pm -9pm.

Working 5 days out of 7 which include bank holidays and weekends.

About the rol

eChapter House is a 24-hour supported housing project.

Our supported housing project is based in West Bromwich and is temporary accommodation, for single homeless people who have support needs.

Each person`s stay is for up to one year

.This is a residential scheme which offers choices and chances to those who are homeless and may be ex-offenders.

To do this you need to be enthusiastic, confident and non-judgemental

.To ensure the health and well-being of clients through managing health & safety, fire safety, safeguarding issues, managing risk effectively and working in partnership with the county council`s preferred support provider

.The keyworker assists each Client in identifying their support needs and empowering them to acquire the skills to achieve their objectives as set out within the support plan which is reviewed monthly with their key worker

.Please note that if you are successful in this role, we will require a DBS check to be completed.

Further details will be sent following offer

.About yo

uWe are currently looking to recruit a full-time support worker who has previous experience working knowledge of the criminal justice system and services for homeless and ex-offenders

.Must have excellent communication skills when working with vulnerable people and want to make a difference.

A good team player who can work well under pressure.

Ideally have 1 years` experience supporting vulnerable people within a housing or community setting, knowledge of the criminal justice system, knowledge of housing sector, in particular supported housing, and housing benefits

.Clear understanding of managing risk of harm and risk of re-offending, the ability to offer advice and guidance, ability to provide practical support that meets clients` needs and the ability to respond to a crisis whist remaining calm

.
About

usWe are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thriv

e.We own and manage 25,000 homes in diverse communities across the West Midlands and Southwes

t.Everyone deserves a home, it`s a place from which we build our future, we thrive at hom

e.We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them mos

t.Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support the

m.We also provide care and support to some of the most vulnerable people in society.

This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice syste

m.
The GSA

WayWe know that how we do things is just as important as what we do.

To help us make a difference, together, we created the GSA W

ay.A culture we commit to, aspire to, and live and breathe.

Commitments and behaviours which together make our organisation what it

is.Our five core commitments a
• re:We believe our customer is everyth.

• ingWe are one t.

• eamWe are supportive and car.

• ingWe are business-minded for social purp.

• oseWe are curious and ambitio.

us.You can read more about the GSA Way in our recruitment pa

ck.Benef

itsIn support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package.

This includ
• es:Trust based flexible working and supportive and friendly te.

• ams20 days annual holiday entitlement, increasing to 22 d.

• aysOpportunity to buy or sell annual le.

• aveA defined contribution pension scheme GSA matches up to 6% contributi.

• onsWe offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial suppo.

• rt.Access to Blue Light discount card members
• hipConfidential Employee Assistance Programme (EA.

• P).Cycle to work Sch
• emeEligible for occupational sick.

pay
How to a

pplyIf this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from

you.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required.

All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an inter

view.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us

know.