Merchandise Production Co-ordinator

Location: Office-based | Hours: Monday to Friday, 9:00am – 5:00pm (30-minute lunch break)

Holiday: 25 days + bank holidays | Bonuses & Promotion Opportunities Available

Salary: Dependent on age and experience

Join Identity Merchandise – where creativity meets coordination!

Are you highly organised, a great communicator, and eager to learn? At Identity Merchandise, we’re on the lookout for a Merchandise Production Co-ordinator to join our fast-paced, friendly team.

Previous experience is not essential - We’ll provide full training.

What matters most is your attitude and core skills.

What You'll Be Doing:
• Managing day-to-day order coordination to ensure timely production and delivery.

• Liaising with suppliers and negotiating pricing.

• Working closely with our sales team to provide accurate quotes.

• Updating customers on their orders via email and phone.

• Collaborating with colleagues to find the best merchandise solutions for each client.

What We’re Looking For:
• Excellent organisational skills – every day is different and you’ll need to adapt quickly.

• Strong communication skills – both written and verbal, with a confident phone manner.

• Solid maths and English – you’ll be calculating prices and writing clear, professional emails.

• A team player – we thrive on collaboration with customers, suppliers, and each other.

• Eagerness to learn – we value growth and will support your development every step of the way.

Why Work With Us?
• Be part of a supportive, fun, and dynamic team.

• Enjoy a clear path for career progression.

• Receive bonuses based on performance.

• Grow your skills in a creative and ever-evolving industry.

If you're ready to build a career and not just another job, we’d love to hear from you!