Sales Administrator

Location: Tewkesbury

Hours: Monday to Friday, 08:30 – 17:00, with alternate Saturdays (finishing around 14:30 on Saturdays; a weekday off provided when working Saturdays)

Salary: £27,400 per annum

Key Responsibilities of a Sales Administrator:
• Accurately enter and process customer orders received via phone, email, or fax to ensure seamless deliveries.
• Address delivery inquiries, resolve issues, and follow up with customers to guarantee satisfaction.
• Greet customers with a friendly, helpful attitude over the phone or at reception, ensuring each interaction reflects dedication to service.
• Work closely with stock control, assist with invoice distribution, and contribute to the smooth operational flow.

Key Skills of a Sales Administrator:
• Proven experience in customer service with a proactive approach to problem-solving.
• Excellent verbal and written communication skills to handle inquiries and interact effectively with customers and team members.
• Ability to manage multiple tasks, prioritise effectively, and ensure accuracy.
• A can-do attitude and flexibility to adapt and support new processes.