Energy Account Manager Opportunity

We are seeking an experienced Energy Account Manager to join our team in Blackpool.

As a key member of our operations team, you will be responsible for delivering high-quality customer service and ensuring the smooth operation of our energy management systems.

The ideal candidate will have excellent communication skills, a strong understanding of MS Office, especially Excel, and a proven ability to work in a fast-paced environment.

They will also have a good understanding of UK electricity and gas charge band structures.
• Entering and validating electricity, gas, and water invoices.

• Submitting monthly validation and query reports to customers.

• Uploading energy consumption data to our in-house platform.

• Ensuring billing errors are corrected by suppliers.

• Delivering exceptional customer service.

• Requesting meter readings and submitting them to suppliers.

Required Skills and Qualifications
• 3-5 years' experience working within the energy industry.

• Highly numerate with excellent knowledge of MS Office, especially Excel.

• Great communication skills and customer orientated.

• Happily working in a fast-paced environment.

• Good understanding of UK electricity and gas charge band structures.

• Background in data entry or administrative processing.

Benefits
• Paid time off during office closure plus 25 days holiday and bank holidays.

• Professional development opportunities.

• A dynamic and inclusive work environment.

• Company away days and social events.

• Cycle to Work Scheme.

Our company offers a competitive salary package and a range of benefits to support your career growth and well-being.

If you are passionate about delivering exceptional customer service and have a strong background in energy management, we would love to hear from you!