Senior Technical Support

  • Location: Location not provided
  • Posted on: 2025-09-03 11:49:54
  • Company: Company name not provided
  • Experience: From No experience range provided to No experience range provided years

Job Description

Senior IT Support Engineer, 2nd Line AND 3rd Line roles

Salary Range: £(Apply online only) + Benefits DOE

🛠️ As our Senior IT Support Engineer, you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems.

You'll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence.

Windows Desktop & Server Management: Covering ADDS, DHCP, DNS, File Services, RDS, IIS; user provisioning, server buildout, and troubleshooting.

Cloud & M365/Azure: Own administration of Microsoft 365, Azure, and Intune.

Build and adapt scripts in PowerShell and other languages to automate processes.

Networking & Security: Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS.

Mentorship & Projects: Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation.

🌟 Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4.

Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud).

Structured training, certification support, and career progression.

Modern Work Environment: Collaborative culture, flexible working, and access to the latest tools and platforms.

Impact & Influence: Be central to key infrastructure projects and security initiatives that shape our future success.

Strong base salary, performance bonuses, healthcare, and pension plan.

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas