Hotel front office

  • Location: Location not provided
  • Posted on: 2025-09-06 11:50:35
  • Company: Company name not provided
  • Experience: From No experience range provided to No experience range provided years

Job Description

Job Ref: INT16160
Branch: Mercure Bradford Bankfield
Location: Mercure Bradford Bankfield
Salary/Benefits: £9.50 per hour
Contract type: Permanent
Hours: Full Time
Shift pattern: Hotel shifts
Hours per week: 37.5
Posted date: 23/01/2023
Closing date: 25/02/2023
Who are we?

Interstate Hotels and Resorts are part of a larger family called Aimbridge Hospitality with a combined total of 1400 hotels globally.

We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge family, you will have access to a suite of benefits that include

Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
24/7 access to our employee assistance programme
Career and lifestyle breaks – Allowing you to take time off for key life events.
Volunteer days – Up to two days per year to support a charity of your choice

A day in the life of…
As Receptionist, you will be the first and last point of contact for our guests, ensuring a smooth check in/out process for all.

Ensure the Front Office Manager is kept fully aware of any relevant feedback from guests and other departments.

Maximise room occupancy and use up-selling techniques to promote hotel services and facilities.

Comply with hotel security, fire regulations and all health and safety legislation.

Based in the Mercure Bradford you will be part of a family of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

At Interstate we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.

Interested? Click apply and start your journey with Interstate Hotels Resorts today.

Your dream job awaits…

At Interstate, we recognise that people are the heart of our business.

As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
Mercure Bradford Bankfield ia a country house hotel, set in its own grounds and offers the ideal location for visiting Herriot, Bronte and Emmerdale country.

The hotel has 103 bedrooms, 12 conference rooms for up to 350 guests.