Tea Specialist Opportunity

We are seeking a skilled Tea Specialist to join our team in Exeter.

As a key member of the team, you will be responsible for delivering exceptional customer experiences, promoting our brand, and contributing to the success of our award-winning tea business.
Key Responsibilities:
• Delivering excellent customer service, building rapport, and connecting with customers confidently.
• Promoting our products and achieving sales targets with enthusiasm and passion.
• Handling till transactions smoothly and accurately, maintaining a healthy, safe, and tidy work environment.
• Supporting sustainability initiatives, becoming an expert on our products, drinks, and commitment to ethics.
Requirements:
• Previous experience in a 1-1 sales environment in retail or hospitality is desirable.
• Strong customer service skills, empathy, and professionalism in interactions with customers and colleagues.
• Flexible availability to cover varying shifts, including weekends and some evenings.
Benefits:
• Award-winning employer recognition.
• Friendly and supportive team culture, company pension scheme (where applicable), and holiday entitlement.
• Monthly tea allowance, staff discount, and Employee Assistance Programme for mental health support.
• Bike to Work and Electric Vehicle schemes, paid volunteer days, dog-friendly office, and flexible family-friendly policies.

This role is perfect for those who are passionate about tea, sustainability, and delivering exceptional customer experiences.

If you're a motivated and enthusiastic individual looking for a rewarding career, we encourage you to apply.