Job summary
We are looking for an enthusiastic, experienced receptionist with administrative skills, to join our friendly, forward thinking practice team, to work 24 hours a week and provide a high quality service to our 11,300 patients.
You will be required to work at Welling.
We are a GP training Practice (Bexley & Sidcup VTS).
High QOF Achievement
IT : EMIS Web & Docman in use.
Training can be arranged if not familiar with the system.
Main duties of the job
You should have an excellent telephone manner and be able to multitask alongside the team.
A knowledge in basic computer skills would be of benefit.You should have previous experience of working in a reception area.
About us
We are a friendly, hardworking, organised team who would welcome you to join us.
Clinical team : 3 Partners, 4 Pharmacist and have four Care Co-Ordinator's.
We currently have two GP trainee's.
Supported with allied health professionals including practice nurses and a Medical Assistant.
Supportive staff & clinical team with opportunities to contribute in regular staff meetings.
Details
Date posted
22 September 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2668-25-0005
Job locations
Welling Medical Practice
12 Avery Hill Road
London
SE9 2BD
Welling Medical Practice
2 Danson Crescent
Welling
Kent
DA16 2AT
Job description
Job responsibilities
Duties and Responsibilities:
• Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols.
• Maintaining and monitoring the Practice appointments system.
• Making patients aware of the appointment booking procedure.
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
• Processing and distributing incoming (and outgoing) mail.
• Taking messages and passing on information accurately.
• Filing and retrieving paperwork.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
• re-stock consulting rooms as required.
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
• Processing and recording information in accordance with Practice procedures following Data Protection.
• Providing clerical assistance including word/data processing, filing and photocopying.
Job description
Job responsibilities
Duties and Responsibilities:
• Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols.
• Maintaining and monitoring the Practice appointments system.
• Making patients aware of the appointment booking procedure.
• Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
• Processing and distributing incoming (and outgoing) mail.
• Taking messages and passing on information accurately.
• Filing and retrieving paperwork.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
• re-stock consulting rooms as required.
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
• Processing and recording information in accordance with Practice procedures following Data Protection.
• Providing clerical assistance including word/data processing, filing and photocopying.
Person Specification
Qualifications
Essential
• To have experience working in a busy reception area.
Person Specification
Qualifications
Essential
• To have experience working in a busy reception area.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Welling Medical Practice
Address
Welling Medical Practice
12 Avery Hill Road
London
SE9 2BD
Employer's website
https://www.wellingmedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Welling Medical Practice
Address
Welling Medical Practice
12 Avery Hill Road
London
SE9 2BD
Employer's website
https://www.wellingmedicalpractice.co.uk/ (Opens in a new tab)