Key Responsibilities

Managing People and Resources
• Act as a role model for team members and fellow leaders.
• Allocate daily work and ensure customer focus is embedded in all activities.
• Monitor and support team performance, including training, absence, and conduct.
• Collaborate with trainers and managers to ensure team flexibility and development.
• Handle performance issues through appropriate management processes.

Managing Communication
• Provide regular performance updates to management.
• Maintain accurate daily and weekly reports.
• Lead daily briefings and ensure effective communication across the team.

Managing Processes
• Ensure adherence to standard operating procedures.
• Identify and eliminate waste through continuous improvement practices.
• Manage exceptions efficiently and ensure team members are informed and trained.
• Suggest and support process and system improvements.

Managing the Environment
• Lead housekeeping efforts within your department.
• Promote and enforce Health & Safety standards.
• Assess and support Health & Safety training needs for the team.

Key Competencies
• Leadership: Inspires and guides the team to achieve goals while enhancing performance.
• Achievement Drive: Sets and meets targets within deadlines to maximize team contribution.
• Customer Awareness: Understands customer needs and market dynamics to drive improvement.
• Communication: Demonstrates strong verbal and written communication skills.

What We Offer
• Competitive pay and development opportunities.
• A dynamic and motivated international team environment.
• Exposure to the latest trends in commerce and fulfilment.
• Opportunities for international collaboration through a global network.

Interested?
Simply press apply or call View phone number on bluearrow.co.uk for more information.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.