Position: Senior Receptionist JSheekey £19-20 (£12.26 plus tronc)

J Sheekey, an institution situated in Leicester Square, is an iconic seafood restaurant celebrated for its rich heritage, exceptional cuisine, and unwavering commitment to providing an extraordinary dining experience.

With a history dating back to 1896, J Sheekey has been a favourite among Londoners, theatregoers, and seafood enthusiasts alike.

Renowned for its impeccable service and a menu showcasing the finest seasonal seafood, J Sheekey continues to be a destination where tradition meets contemporary culinary excellence.

We are currently seeking a poised and experienced Senior Maitre D' or Senior Receptionist to join our front-of-house team.

As a Senior Maitre D', you will play a crucial role in overseeing the dining experience, managing reservations, and contributing to the overall success of our establishment.

If you have a passion for hospitality, strong leadership skills, and a commitment to delivering an exceptional guest experience, we invite you to be a key player at our restaurant.
Key Responsibilities
• Oversee the daily operations of the front-of-house, ensuring high service standards.
• Manage and coordinate reservations, optimizing seating arrangements and guest flow.
• Open Table and/or Seven Rooms experience.
• Supervise and mentor front-of-house staff, providing guidance to maintain a positive work environment.
• Handle guest inquiries and concerns with professionalism and prompt resolution.
• Collaborate with the management team to organize and execute private events and functions.
• Ensure adherence to company policies, procedures, and quality standards.
• Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
Requirements
• Proven experience as a Senior Maitre D' or Senior Receptionist in a similar leadership role within the hospitality industry.
• Strong organizational, communication, and interpersonal skills.
• Exceptional problem-solving abilities and a proactive approach to operational challenges.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Familiarity with reservation systems and basic administrative tasks.
Benefits
• 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s.

• Access to early pay, savings tools & financial coaching via Wagestream.

• Enhanced maternity & paternity leave.

• Cycle to work scheme and refer-a-friend bonuses up to £1,000.

• English language classes, length of service awards & employee recognition bonuses.

• Private medical and life insurance for senior leaders, life insurance for head office employees.

• Employee Assistance Programme.

• Plus, a structured pension scheme with employer contributions.

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
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