Location: Belfast We are looking for Service Desk Agents to join and expand our 1st line teams based within our office in Belfast.

You will be supporting several key long-term partners.

by be working on a busy and active service desk, answering phone calls, webchats, and other forms of digital contacts, keeping to agreed SLA's and KPI's.

Either Monday- Friday or Monday - Sunday, shift rotation.

Benefits 26 Days annual leave plus public holidays (3 flexible) Pension Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more) Perks at work employee discounts Employee assistance programme/ virtual GP We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role.

Email if you would like to apply through the Disability Confident Interview Scheme.

Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

#