Company Description

Meloosha Homecare East Lothian is committed to delivering compassionate and personalized care to individuals within the comfort of their homes.

Our mission is to enhance the quality of life for our clients by tailoring services to meet their unique needs.

We pride ourselves on fostering a supportive and caring environment where clients feel valued and respected.

Our team is dedicated to making a positive difference in the lives of the people we serve in East Lothian and the surrounding areas.

Role Description

This is a full-time, on-site position located in Musselburgh for a Care Coordinator.

The Care Coordinator will oversee the daily scheduling and allocation of care services, ensure compliance with care plans, and maintain clear communication with clients, families, and care staff.

Responsibilities include managing case records, coordinating care delivery, and resolving any issues related to client care.

The role also involves providing support to clients and ensuring high-quality customer service is upheld.

Qualifications
• Proficiency in Care Coordination and Case Management to oversee client care services.
• Excellent Communication skills to maintain effective interactions with clients, families, and staff.
• Experience in Home Care and Customer Service to ensure high-quality care and client satisfaction.
• Strong organizational and problem-solving skills to handle daily scheduling and resolve care-related issues effectively.
• Ability to work on-site in Musselburgh and build rapport with clients and their families.
• Previous experience in the health and social care .
• Relevant professional qualifications or certifications in healthcare or social care are preferred.
• Must be a driver and live locally in East or Midlothian Scotland.