Customer Delivery Driver

Key Responsibilities:
• Maintain a clean and organized van and delivery area.
• Provide excellent customer service with a smile, handling order changes, substitutions, and refunds effectively.
• Load the van efficiently, checking its roadworthiness before departure.
• Communicate with customers about their deliveries, calling ahead for early arrivals and notifying the store of any delays.
• Handle products carefully to ensure safe delivery within scheduled timeframes.

Requirements:
• Build strong relationships with colleagues and customers alike.
• Be welcoming, responsive, and adaptable in meeting customer demands.
• Exhibit energy, motivation, and a drive to exceed expectations.
• Possess a valid UK/EU/EEA driving license (full or automatic) with no more than 3 penalty points, held for at least 12 months.

Benefits Package:
• Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.
• Flexible working arrangements available from day one.
• Exclusive discounts including 10% off and 15% at pay weekend, saving up to £2,000 annually with a Colleague Clubcard.
• Access to wellbeing services, life cover, pension, and various discounts and schemes.
• Inclusive policies supporting all life moments, with uniform provided.

About Our Company:

We strive to be every customer's favourite shopping way, acting responsibly for communities and the planet.

We celebrate diversity and are committed to an inclusive workplace where everyone can be themselves.