Join Our Team as a Customer Relations Advisor at Certas Energy!
Are you passionate about delivering excellent customer service and looking for a new challenge?
Certas Energy has an exciting opportunity for 2 X Customer Relations Advisor to join our vibrant team in Warrington.
This full-time, permanent role offers hybrid working after trainingspend three days in our friendly office and two days working remotely each week.
You’ll be working 37.5 hours per week in a role that’s as rewarding as it is engaging.
What We Offer:
• Competitive Salary.
• 25 Days Annual Leave (plus options to buy, sell, or carry additional days).
• Company Pension.
• Life Assurance (4x your salary).
• An Annual Volunteering Day to support causes close to your heart.
What We’re Looking For:
At Certas Energy, our customers are at the heart of everything we do.
As a Customer Relations Advisor, you’ll be a proactive problem solver, ready to go the extra mile to ensure our customers are well cared for.
We’re seeking someone who:
• Has a positive ‘can-do’ attitude and a passion for learning new skills.
• Can remain calm under pressure with a patient approach.
• Demonstrates excellent attention to detail.
• Excels in verbal communication and interpersonal skills.
• Has effective time management skills.
• Ideally comes from a customer service backgroundbut this is not essential.