Job Description

We are seeking a Customer Service Administrator to join our team at an SME business based in BD4, who are currently experiencing growth.
Key Responsibilities:
• Process and take orders both online and over the phone.
• Oversee emails that come into the sales inbox.
• Maintain and update customer records.
• Liaise with customers regarding deliveries.
• Address customer complaints and queries.
• Collaborate with internal stakeholders to provide exceptional customer service.
• Arrange credits for customers as required.
• Provide general administrative support.
About the Role

This is a permanent position that requires a team player who strives to achieve goals.

The ideal candidate will be comfortable working in a small office environment where teamwork and collaboration are essential.

The successful candidate will have the opportunity to work in a dynamic and growing company, where their skills and experience will be valued and developed.