Salary: £28,000 per annum - 3 month fixed term contract

We are looking for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our busy site in Gloucester on a temporary basis for 3 months.

As part of a team of specialist Customer Service Advisors you are the face of our Bodyshops.

You are responsible for booking customer cars in for repair/attention, preparing job cards and providing vehicle progress reports to customers.

You will arrange and allocate courtesy cars for customers and deal with financial transactions, paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies.

You will need a full UK Manual Driving Licence.

As the first point of contact you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience.

Join the FMG RS family

With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us.

So what are you waiting for?

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain.

We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive.

We actively welcome applications from people of all backgrounds, experiences, identities, and abilities.

If you need adjustments at any stage of the recruitment process, just let us know.

We’re here to support you.

We are agile.

We are experts.

We are imaginative.

We are reliable.

Keep your career moving, smarter.