Customer Service Assistant

  • Location: York, United Kingdom
  • Posted on: 2025-05-24 11:04:59
  • Company: Not Provided
  • Experience: From No experience range provided to No experience range provided years

Job Description

Welcome to Britbet!nnWe are looking for Customer Service Assistant to work with us in our Betting team for the public, restaurant and hospitality areas at York Racecourse.\n\nThis role is for those who are based closest to York racecourse, as opposed to any other racecourses.nnWho are we?nnBritbet are a partnership set up by the majority of British racecourses in order to provide betting to racecourse customers and other racing enthusiasts.\n\nWe sell 'Tote’ branded bets to racecourse customers as a key part of the race day experience.\n\nWe're currently looking for enthusiastic people to join our organisation at York Racecourse and the surrounding area and you could be one of them.nnWho are we looking for?nn· Applicants 18+nn· Excellent customer service skills - 1 year experience preferrednn· Ability to work with cash confidently/good mental arithimetics - 1 year experience preferrednn· Confident speaking to the general publicnn· Drivers/keen travellers are ideal for most regionsnn· No prior experience needed as paid training is provided.nnWhat does the role entail?nn· You will place the customers bet/s on the betting tablet when approachednn· Pay customers who present you with a winning ticketnn· Providing an excellent level of customer servicenn· Cash handling effectively and cash up your till at the end of each race daynn· Confident in talking to customers about their day, as well as explaining betting information - going the extra mile to provide a pleasant, friendly experience for allnnWhy work for us?nn· Working in a friendly and supportive environmentnn· A fun and fast-paced customer service rolenn· Competitive hourly pay and holiday paynn· Receive travel pay to work at other racecoursesnn· Work at some of the most prestigious racecourses and racing events in the countrynn· Casual work, no minimum amount of hours to completenn· Free on-site parkingnnSalary: £11.75 per hour + holiday paynnWe hope to hear from you soon!