Key Responsibilities
• Customer Support: Respond promptly to internal and external customers, addressing device delivery and collection, technical fault reporting, and resource planning.
• Service Administration: Maintain accurate databases with service-related information, manage service contracts, process parts and pricing requests, and administer service complaints.
• Communication: Proactively communicate with customers, team members, and business contacts to ensure seamless collaboration.

Requirements
• Education and Experience: A background in a fast-paced administration environment, competence in Microsoft Office, and a desire to deliver exceptional customer service.
• Skills and Qualifications: Communicative, disciplined, and driven, with a strong ability to work independently and as part of a team.