Kurita provides technologies for water and process treatment, as well as for the paper and cellulose industry.

Kurita Europe is a subsidiary of Kurita Water Industries Ltd.

headquartered in Tokyo, Japan.

Founded in 1949, the Group has more than 7,900 employees worldwide, generating a turnover of 2.3 billion USD.

More than 3,500 patents are proof of Kurita's innovative approach to a resource-saving consumption of water.

We are committed to highest ethical and social demands with a strong sense for fairness, transparency, integrity, safety and compatibility.

We are hiring a Customer Support Specialist to join our team in Livingston.

This is a part-time role (20 hours a week) in the afternoon hours - 1pm to 5pm.

Your tasks:
• Ensure the professional and timely processing of customer orders in SAP Business One including but not limited to internal and external clarifications, invoicing, processing shipments including creation of shipping documents.
• Planning of shipments.
• Liaising with customers during the entire process.
• Management of customer digital platforms.
• Cooperation between internal group entities.
• Responsible for managing the department mailbox.

Our expectations:
• You have experience in order processing or logistics within a manufacturing setting preferably.
• Experience using SAP Business One, would be advantageous.
• You have a proven track record of customer service experience.
• Strong verbal and written communication skills.
• Professional manner when dealing with internal and external customers via phone or email.
• You must be organised, reliable and diligent with strong focus on accuracy.
• Excellent team player but have the ability to work using own initiative.
• Able to understand and follow corporate company processes and procedures.

Your benefits:
• Collaboration in a leading international company.
• Long-term prospects and career opportunities available within a globally growing company.
• Attractive benefits package including pension and bonus.