Job Description
• Job Title : Desktop Support Technician.

• Duration: 3-month contract.

• Schedule: Mondays-Fridays.

• Site address: Rochester, UK.

• Language: Must be fluent in English.

• DOJ: Immediate.

• Type of Contract: Freelance.

Below is the scope of work for this role:

- Deploy SCCM/Intune custom images to new devices, ensuring all systems are properly configured for our environment.

- Configure devices and core applications to align with organizational standards and user requirements.

- Coordinate directly with users for replacement devices, facilitating smooth transitions and minimal disruption.

- Customize user experience and applications as needed, addressing unique use cases or requests.

- Provide 1st line user support, troubleshooting issues and delivering timely resolutions.

- Maintain an accurate asset register, tracking the removal of old devices and the deployment of replacements.

- Complete necessary software installations on both workstations and laptops to ensure all equipment is ready for use.