Waiting Staff Job Description

We are seeking a talented Waiting Staff member to join our team.

This is an exciting opportunity to work in a fast-paced environment and provide excellent customer service.
• As a Waiting Staff member, you will be responsible for providing customers with a memorable experience each and every time they visit.
• You will know the menu inside out, offering recommendations to customers and ensuring that their needs are met.
• You will greet, serve food, and look after our customers whilst they dine with us.
• Additionally, you will assist the bar in preparing drinks that meet specifications and customer expectations.
• You will ensure that the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
Required Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:
• A willingness to learn and expand your skills.
• Excellent communication and interpersonal skills.
• Attention to detail, ensuring that every pint is poured to perfection.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
Benefits

We offer a range of benefits to our employees, including:
• A competitive salary and pension contribution.
• The chance to further your career across our well-known brands.
• Discounts on all of our brands for you and your loved ones.
• Free employee assistance program - mental health, well-being, financial, and legal support.
• Retail discounts and access to exclusive deals.
What We Offer

We are committed to supporting our employees' growth and development.

As a Waiting Staff member, you will have the opportunity to:
• Gain valuable experience in a fast-paced environment.
• Develop your skills and knowledge in customer service, food preparation, and drink service.
• Work collaboratively with a dedicated team to deliver exceptional customer experiences.