6 Month FTC | Field Based - From Birmingham upwards and Northern Area of UK

Make a Difference in Healthcare Technology

Our client is a leading provider of diagnostic technology, supporting laboratories and healthcare facilities across the UK and Ireland.

As part of a highly successful global in-vitro diagnostics organisation, they have built an excellent reputation for high-quality products, service and reliability.

We are looking for a Field Service Deployment Engineer to join the wider Field Service team on a 6-month fixed-term contract, providing dedicated technical support for planned technology refreshes and infrastructure lifecycle activities across the installed analyser base.

About the Role

As a Field Service Deployment Engineer, you will carry out planned field-based IT deployment activities, ensuring systems are upgraded, configured and maintained efficiently while minimising disruption to laboratory operations.

Your responsibilities will include:
• Windows operating system upgrades and security patch remediation.

• System imaging, reimaging and configuration.

• IT hardware installation, replacement and commissioning.

• Software installation and configuration.

• Data backup, migration and restoration.

• System validation and troubleshooting.

• Supporting IT infrastructure and end-user technology.

• Working closely with Field Service Engineers, Technical Support and Product Management.

• Liaising directly with customers and providing professional technical support.

• Travelling to customer sites across the UK as required.

About You

We're looking for an experienced IT professional who enjoys working hands-on in customer environments and is confident troubleshooting technical issues.

You will ideally have:
• 2+ years' experience in 2nd Line IT Support or an equivalent IT role.

• Strong experience providing field-based IT support.

• Experience with operating system deployment, imaging, configuration and troubleshooting.

• Proven experience installing, replacing and commissioning PC hardware.

• Understanding of networking fundamentals, including IP addressing and connectivity troubleshooting.

• Experience with data backup, migration and restoration.

• Strong IT infrastructure and end-user technology knowledge.

• Excellent written and verbal communication skills.

• Strong technical troubleshooting and problem-solving abilities.

• A flexible approach to work and willingness to travel.

• A full UK driving licence.

What's on Offer
• 6-month fixed-term contract.

• 28 days' holiday plus public bank holidays.

• Pension scheme.

• Life insurance.

• Eligibility for company bonus payments.

• Income protection.

• Gym benefits.

• Employee Assistance Programme.

• Healthcare cover.

• Flexible and hybrid working.

• Cycle to Work Scheme (if eligible).

• Salary Sacrifice Car Scheme.

• Company car.

Why Join?

This is an exciting opportunity for an experienced 2nd Line IT Support or Field Service Engineer to join a leading healthcare technology organisation on a 6-month FTC.

If you enjoy hands-on technical work, travelling to customer sites and solving complex IT problems, this could be an excellent opportunity to use your skills in a specialist healthcare environment.

Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!).

Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.