Receptionist-McLaren Toronto, Woodbridge, ON L4L 8R1Driveway, it’s your chance to work for a Fortune 500 company and grow with us! We are looking for a Receptionist to be the first point of contact for our dealership.

As a Receptionist, you will be responsible for the professional and efficient managing of visitors, telephone calls and messages.

You will also responsible for a variety of clerical duties.Here’s What You’ll be Doing:** * Greets customers and visitors, ensuring optimum customer service.* Answers and directs phone calls and ensures messages are delivered to the respective parties.* Answers customer questions about services performed or refers them to someone who can.* Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.* Makes change and issues receipts to customers and reconciles cash drawers daily.* Maintains the housekeeping of the reception area ensuring maintenance issues are reported immediately.

Maintains customer area, bar/ coffee space and supplies.* Enters and updates client information, including traffic count records, into ADP, 180 system and dealership floor traffic control system.* Develops and maintains an efficient, current file and record management system both for electronic and paper correspondence and documents.* Maintains complete knowledge of and complies with company and departmental policies, procedures and standards.* Stocking in all new and pre-owned vehicles* Purchase vehicles for inventory whether for retail or wholesale and lease buyouts (HUB entry)* Complete CDK Journal entries* Ensure cheque requisitions are sent out when required.* Prepare documents for Licensing and drop off to Service Ontario* Maintain customer and company confidence by keeping information confidential and secure* Performs other duties as required by the Sales Manager to ensure the successful operation of the dealership.**Skills and Qualifications*** Minimum of 1-year experience in a related field.* Proficiency with Microsoft Office.* Excellent telephone etiquette.* Excellent interpersonal, communication (verbal & written English) and customer service skills.* Experience with licensing, CDK and 180 is an asset.* **Competitive Compensation** - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.* **Health Benefits** - full-time employees have access to health, dental, long-term disability and life insurance.* **Stock Purchase Program** - Employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.We thank all applicants for their interest in Pfaff Automotive PartnersWe do *not* use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment processAt Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success.

We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care.Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.Our network offers high performing individuals nearly unlimited opportunities for advancement.