Job Overview

As a Host at Smithfield Station, you will play a vital role in creating a welcoming atmosphere for our guests.

Your primary responsibilities will include managing seating arrangements, answering phone calls, and ensuring that guests have an exceptional dining experience.
Key Activities
• Seating Arrangements: Assign guests to tables based on rotation, ensuring that servers receive an appropriate number of seatings.
• Phone Management: Answer phone calls promptly, direct them appropriately, and take to-go orders accurately.
• Guest Interaction: Engage with guests to ensure satisfaction, respond to complaints, and make conversation.
• Team Collaboration: Maintain contact with kitchen staff, management, serving staff, and guests to ensure smooth operations and address concerns.
Requirements
• Language Proficiency: Able to understand and speak the predominant language(s) of guests.
• Physical Demands: Work in a standing position for long periods (up to 5 hours).
• Personal Appearance: Exceptional grooming habits.
• Mathematical Abilities: Excellent basic mathematical skills.
• Cash Handling: Able to handle money and operate a point-of-sale system.