Role Summary:
We are seeking an experienced Infrastructure and Platform Technology Engineer to join our team.
As a key member of our IT department, you will be responsible for designing, implementing, and maintaining the infrastructure and platform technologies that support our business operations.
This is a project-focused role, requiring expertise in WinTel systems, virtualised platforms, networking fundamentals, and Office 365 stack.
You will work closely with our technology architecture services function to implement and configure new products, and provide expert-level technical support to ensure system stability and security.
Key Responsibilities:
• Implement, configure, and maintain USS platform technologies, ensuring standards and security are upheld.
• Provide expert-level technical support, manage critical incidents, and escalate issues to 3rd parties as required.
• Plan, execute, and hand over technical projects, coordinating with architects, project teams, and stakeholders.
• Maintain and patch infrastructure, manage backups, DR, and restore functions to ensure system stability.
• Document technical solutions, handovers, and processes to support BAU operations and wider IT teams.
• Lead technical teams, mentor colleagues, provide guidance, and uphold professionalism and quality standards.
Requirements:
• Expertise in WinTel systems: AD, DHCP, DNS, Windows Server 2012–2019, and AD-FS, including Enterprise Apps.
• The ability to configure and manage Office 365 stack: Exchange Online, Microsoft Teams, Skype for Business, OneDrive.
• Skills in virtualised platforms: VMware vSphere, Nutanix, and HCI technologies.
• Strong understanding of networking fundamentals: TCP/IP, routing, and firewalls.
• Experience with Virtualised Desktop Infrastructure (Citrix/VMware).
About This Role:
This is a fantastic opportunity to work on cutting-edge technology and make a meaningful contribution to our organization's success.
You will have the chance to develop your skills and knowledge, work with a talented team, and enjoy a range of benefits and rewards.
Benefits:
• Great starting salary.
• Generous annual leave package.
• Access to a high-quality pension scheme provided through Universities Superannuation Scheme.
• Supportive people policies (including enhanced occupational sickness pay and family-friendly pay).
• Financial contributions towards your personal development to help you maintain your physical and mental wellbeing.
• Access to a range of health and wellbeing services i.e., private healthcare, discounted gym membership
Our Culture and Values:
We are committed to creating a diverse and inclusive culture that values individuality and promotes equality and respect.
Our purpose is to put our members at the heart of everything we do, and our values reflect this commitment to excellence, collaboration, and integrity.
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