Job Title: Instrumentation Installation, Maintenance and Repair Specialist
Overview

This is a permanent full-time role based in Gateshead with extensive travel throughout the UK and occasionally internationally.

The primary focus of this position will be to ensure that all instrumentation is installed, maintained, and repaired to the highest standards, supporting UK and international customers directly.
The Role

We are seeking an experienced professional who can work closely with Technical Support and the Service Manager to address customer issues appropriately, within established Key Performance Indicators (KPIs).

The ideal candidate will have a strong understanding of electronics, mechanics, and software, as well as excellent communication skills, both written and verbal.
Key Responsibilities:
• Install, maintain, and repair instrumentation to the highest standards.
• Support UK and international customers directly.
• Work closely with Technical Support and the Service Manager to address customer issues.
• Maintain accurate records of all activities, including customer interactions and equipment maintenance.
Requirements:
• Strong understanding of electronics, mechanics, and software.
• Excellent communication skills, both written and verbal.
• Available for extensive travel within the UK, including overnight stays.
• Full UK driving license.
• Previous experience working with medical or IVD devices.
• Previous experience working with the NHS.
• Previous experience training others in a formal capacity.
• Working knowledge of IT networking and database management.
Benefits:
• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• Opportunity to work with a leading organization in the field of medical equipment manufacturing.