As a Patient Encounter Specialist, you will play a critical role in supporting the operations of our clinics.
In this role, you will provide exceptional customer service to patients, visitors, and staff, while ensuring the smooth operation of our facilities.
The ideal candidate will possess strong communication skills, with the ability to effectively interact with diverse groups of people.
They will also have basic knowledge of medical terminology and advanced knowledge of PC applications software and database management.
This position requires a high school diploma or equivalent, along with one year of customer service experience.
Business office education or similar coursework is desired.
The successful candidate will possess exceptional telephone and customer service skills, as well as knowledge of English grammar and punctuation.
You will be responsible for checking patients in and out, answering telephone calls, and entering demographic, insurance, and charge data into our system.
You will also be required to perform follow-up as necessary.