Receptionist Job Description

We are seeking a skilled and professional Receptionist to join our team at The Devonshire Arms Hotel & Spa, located in the prestigious 4AA Red Star Property of Bolton Abbey.

Main Responsibilities:
• Manage and coordinate the front desk team to deliver exceptional customer service.
• Provide a friendly and efficient service to all guests, ensuring high standards are consistently met.
• Assist with various reception duties, including managing bookings, handling queries, and resolving issues.

Benefits:
• Free meals on duty when in the office (after 6 hours).
• Free membership of The Devonshire Spa.
• Generous food and beverage discounts.
• Free access to Bolton Abbey and Chatsworth Estates.
• Excellent personal development and career opportunities.
• Free entry to Bolton Abbey bonfire.
• Free entry to the Chatsworth fairs and many of the events.
• Membership of the Life Assurance Scheme.

Requirements:
• Professionalism and excellent attention to detail.
• Previous experience within a similar role is desirable.
• Familiarity with hospitality industry standards and best practices.
• Able to work effectively as part of a team and provide support when needed.

Working Environment:

We operate as part of the Devonshire Group, owned by the Duke of Devonshire, which includes Chatsworth, Bolton Abbey, Lismore, and the Devonshire Hotels & Restaurants Group.

We pride ourselves on building friendly and efficient teams who focus on delivering exceptional customer service.

We commit to staff happiness and wellbeing, offering benefits that include flexible working options and opportunities for growth and development.