We are seeking a highly motivated and self-driven Sales Development Representative to join our dynamic sales team.

This individual will be responsible for driving both inbound and outbound sales for our software product lines.

Key Responsibilities:
• Communicate with customers, make outbound calls to potential customers, and follow up on leads.

• Understand customers' needs and identify sales opportunities resulting in adding to the subscriber base or upselling.

• Answer potential customers' questions and send additional information via email and follow up to secure the subscription.

• Keep up with product and service information and updates.

• Create and maintain a database of current and potential customers.

• Explain and demonstrate features of products and services.

• Stay informed about competing products and services.

• Familiar with Tradeshows and Events with the ability to travel as needed.

• Upsell products and services to existing subscriber base.

• Research and qualify new leads.

• Closing sales and achieving or exceeding sales targets.

Requirements and Qualifications:
• Bachelor's Degree from an accredited Business, Aviation School, Marketing preferred.

• Previous experience in an outbound call center or a related sales position preferred.

• Proficiency in Microsoft Office, Microsoft Teams, and Salesforce CRM software.

• Knowledge of JIRA, Salesforce Support Cloud, and other ticketing systems a plus.

• Excellent communication skills, both verbal and written.

• Good organizational skills and the ability to multitask.

• Exceptional customer service skills.

• Strong listening and sales skills.

• Ability to achieve sales targets.