Job Summary

We are looking for a number of Sales Support colleagues to work with our UK and Global market.

This is an exciting time to join a growing and thriving business as we expand our offices into Germany and the U.S.

Duties
• Collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences.
• Engage with clients to gather feedback, address inquiries, and provide solutions.
• Maintain accurate and up-to-date records of customer interactions in our CRM system.
• Ensure compliance with internal best practice processes.
• Work in collaboration with internal departments such as finance, logistics, sales and purchasing.
• Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs.
• To undertake additional duties that may be required from time to time.

Skills
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills and the ability to build rapport with customers and colleagues.
• Quick thinker, methodical with the ability to multitask and prioritise work.

• Ability to work well as part of a team and the ability on your own to work using initiative to problem solve.
• Strong IT skills including knowledge of Microsoft Office applications.

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:
• Company events.

• Free parking.

• Health & wellbeing programme.

• On-site parking.

• Paid volunteer time.

Work Location: In person