Service Advisor – OTE £38K

About Chapelhouse
• Established motor retail group with 35+ years’ success.

• 10 branches across the Northwest.

• Brands include MG, Suzuki, Omoda & Jaecoo.

• Motor Trader Award shortlist: Employer of the Year, Customer Care Award & Dealer Group of the Year.

• Growing, customer-focused team environment.

What We Offer
• £38,000 OTE.

• 5.5-day working week (alternate weekends)
• Up to 34 days’ annual leave.

• Bonus opportunities & employee discounts.

• Company sick pay & wellbeing support.

• Full training, development & career progression.

• Opportunity to grow within an expanding motor group.

The Role
• Support the service department with scheduling and customer updates.

• Provide a first-class end-to-end customer experience.

• Identify upsell opportunities on accessories and service items.

• Ensure all processes are completed accurately and in line with dealership standards.

What We’re Looking For
• Strong experience within the motor trade.

• Previous experience in a dealership service advisor role.

• Kerridge system knowledge preferred.

• Strong communication and organisational skills.

• Ability to work in a fast-paced, customer-focused environment.

Eligibility
• Right to work in the UK required.

• No sponsorship available.

If you’re an experienced Parts or Service professional looking to join a growing, forward-thinking motor group, we’d love to hear from you — apply today.

Job Types: Full-time, Permanent

Pay: Up to £38,500.00 per year

Benefits:
• Company events.

• Company pension.

• Employee discount.

• Health & wellbeing programme.

• Referral programme.

• Sick pay.

Experience:
• Service Advisor: 2 years (required).

• Automotive: 1 year (required).

Work authorisation:
• United Kingdom (required).

Work Location: On the road