The Technical Manager, Non Food is responsible for providing technical advice and support at the heart of the trading category so that business and commercial improvements are delivered.

This role is responsible for delivery of the safety, legality, quality and integrity of products in your category.

This position follows a hybrid model with a 4.5 day working week*.

Our teams work from our vibrant head office in Bradford for three days and remotely for a day and a half, Monday to Friday.

Hilmore House, our head office, offers convenient amenities, including a subsidised on-site restaurant, coffee shop, convenience and sample store, a prayer room, free parking, and frequent company wide events and promotions.

Applicants should live within a reasonable commuting distance of our office.

Some of your responsibilities will include:
• Ensuring customers safety and satisfaction are at the forefront.

of all decision making
• Operate a continuous improvement programme through the global.

quality framework to improve customer satisfaction
• Monitor customer returns, complaint trends, social media posts and media.

reviews to identify product issues and take appropriate action
• Ensure that relevant technical files are in place for Morrisons own brand.

and imported products to ensure they are safe, legal and fit for purpose
• Develop and issue clear technical standards, Quality.

requirements, policies, procedures and communications for key

stakeholders
• Build a network of support to ensure Morrisons are up to date on all.

relevant legislation for the product category
• Verify that all suppliers/factories are routinely audited and any necessary.

corrective action plans are implemented by suppliers in a timely manner
• Be the hub for supplier communication of Morrisons expectations and.

quality framework for both domestic and direct import product
• Manage the technical process including product specifications, risk.

assessment, pre production sign off, product testing, pack copy and pre-

shipment inspections to authorise approval for suppliers to Morrisons

About you

We’ve built an incredibly diverse business, and we’re working hard to make sure we truly represent the communities we serve.

One of the best things about working with so many different people is having the opportunity to listen, learn and connect with lots of different views, perspectives and beliefs.

For this role, we’re looking for someone who has:
• Science Degree or equivalent.

• Postgraduate experience in the relevant industry / manufacturing or retail.

• Working knowledge of risk management systems to deliver product safety.

• Ability to identify risk (brand damage, customer safety, compliance with.

relevant legislation) and manage to an acceptable level
• Ability to influence business decisions that impact on product safety,.

integrity and quality
• Control of supplier approval through audit - formal qualification desirable.

• Checking product quality to uphold customer expectations.

• Tenacity to follow up and resolve issues.

About us

Our modern Head Office on the edge of Bradford is home to our different support teams from tech, marketing and finance to HR, trading and supply chain.

Alive with activity, this is where decisions are made and our corporate teams make sure everything runs smoothly.

Here, you’ll find comfy breakout areas, a coffee shop, newsagents and subsidised restaurant all within commuting distance of Leeds, Manchester and the Yorkshire Dales - always with free parking.

We host regular seasonal events and you’ll often find our suppliers on site sharing details of their latest product.

We’re also committed to fundraising for our current charity partner.

Our business is fast paced and ever changing, as such we’ve lots of opportunities for you to play your part in our success.

We’d love to meet you…

Some of the benefits you can expect as follows;
• 15% colleague discount in our stores and online, plus an additional 10% card for a friend or family members (subject to fair usage).

• Generous holiday entitlement.

• 4 and a half day working week with flexible working hours.

• Company pension contributions.

• Perks with over 850 retailers.

• Free parking onsite.

• A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

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