Job Title: Support Engineer

We are seeking a skilled Support Engineer to join our growing team.

This is a full-time role with great training and progression opportunities.

Our ideal candidate will be the first point of contact for client IT issues, working within a structured escalation process and supported by a collaborative team.
Key Responsibilities:
• Provide technical assistance to clients via phone, email, or in-person.
• Identify and resolve client IT issues promptly and professionally.
• Escalate complex issues to senior support engineers or other teams as needed.
Required Skills and Qualifications:
• Good knowledge of Windows 10/11 troubleshooting and Microsoft 365 applications.
• Experience with Active Directory, basic networking, and remote support tools.
• Excellent communication and problem-solving skills.
Benefits:
• A competitive salary package.
• A supportive culture with regular team socials.
• 25 days annual leave + bank holidays increasing with length of service.
• Private healthcare and enhanced pension scheme.
About Us:

We are a dynamic company committed to delivering high-quality services to our clients.

We offer a fast-paced and supportive work environment, with opportunities for growth and development.

If you are a motivated and organized individual with a passion for technology, we encourage you to apply.