Business Unit:
BU Warehousing Solutions

Business Line:
BL Warehousing Solutions Europe

Target Hire Date:

What You Can Expect:

Shift Pattern: Monday to Friday 06: OR 14:00 - 22:00

Key Responsibilities:
• Provide administrative support to warehouse operations, ensuring all paperwork and system records are accurate and up to.

• date.

• Create, process, and file delivery notes, goods-in records, pick lists, and dispatch documentation.

• Maintain accurate records for inbound, outbound, and returned goods.

• Support shift managers and supervisors with daily operational reporting.
• Update and maintain Warehouse Management System (WMS) data, including receipts, movements, adjustments, and.

• despatches.

• Investigate and resolve stock discrepancies in line with agreed procedures.

• Assist with cycle counts and full stock takes, including reporting variances.

• Ensure data accuracy to meet customer and audit requirements.

• Act as a key point of contact operationally for customer queries relating to orders, stock, and deliveries, supporting the.

• customer service team with responses.

• Provide timely and accurate information to customers in line with service level agreements (SLAs).

• Escalate issues or risks that may impact service or accuracy.
• Liaise with transport providers and internal planning teams to support booking, despatch, and delivery activities.

• Ensure all despatch documentation is completed accurately and on time.

• Support proof of delivery (POD) tracking and query resolution.
• Ensure all documentation is completed in line with company procedures, customer requirements, and legal obligations.

• Support compliance with Health & Safety, and quality standards.

• Always maintain audit-ready records.
• Accuracy of system data and documentation.

• Timeliness of order and stock updates.

• Stock variance and investigation closure.

• Customer service responsiveness and quality.

What You Bring:
• Strong attention to detail and accuracy.

• Good organisational and time management skills.

• Ability to prioritise tasks in a fast-paced environment.

• Confident communicator, both written and verbal.

• Strong IT skills, including Microsoft Excel and warehouse systems.

• Problem-solving mindset with a proactive approach.

• Area of Responsibility: Compliance, Health & Safety.

• Previous experience in a warehouse, logistics, or 3PL environment (preferred).

• Understanding of warehouse processes including goods-in, picking, packing, and despatch.

• Experience using a Warehouse Management System (WMS) is highly desirable.

• Familiarity with KPIs, SLAs, and customer-focused operations.

• GCSEs (or equivalent) in English and Maths.

• Additional qualifications in logistics, administration, or supply chain (desirable).
• Reliable and dependable.

• Team player with a flexible attitude.

• Calm under pressure.

• Professional and customer focused.